Each practice is a unique blend of technology and procedures, personalities, and services offered. If you’re not happy about the money you’re making or don’t look forward to coming to work each day, there’s something wrong.
Optometric Full Service Consulting
There’s no better way to identify and solve those problems than with an on-site analysis followed by a full day, doctor and staff seminar and learning session. You then receive a detailed report – suggestions for improvement by area and prioritized steps to achieving the goals you outlined before the consultation took place. Other topics covered in the report include marketing tactics, advice on frames and visual merchandising, and lenses and frame pricing assistance.
This service can be expanded to include 12 months of business coaching.
With the post 9/11 “hassle factor” and cost of travel, more and more practices, both large and small, are opting for on-site training. We interview you and send confidential questionnaires to staff to develop customized staff and doctor training. Our goal is to increase efficiency and productivity. ABO/NCLE and JACOPO accredited upon request.
With so many day-to-day fires to put out, it’s hard to take time to plan for the future. And even if you could get away from it all, how could you ensure that time would be spent productively? With our knowledge of eyecare and training in facilitation, we can work with your meeting planner to create a relaxing retreat that revives and energizes the entire team. Each session will be tailored to your specific needs. Popular interactive sessions include such issues as morale, personality assessment, teamwork, workflow and patient-focused services.
If it’s true that you only have one chance to make a good first impression, then your staff has more chances to make a positive or negative statement about your office than you. If you find yourself wondering how everyone else finds such great people, it may be time to consider asking for help when hiring. Without taking the decision making responsibility from you, Donna Suter Consulting helps you develop a working job description, offers advice about want ad placement, gives you a sample of ads, interview top candidates, checks references, and makes hiring recommendations. An orientation checklist is included at no additional cost.
Whether you’re looking for one person for your entire optical team, this service offers invaluable assistance in ensuring optical profitability.
- Mystery Shopping of Your Office to Assure Telephone Techniques are Implemented
- Syndicated Newsletters
- Lens guide
- Office brochures
- Logo development and design
- Newspaper ads